Welcome Bags Delayed

Arghh, I just want to scream. I called the agency today and told them that my welcome bags would be on the way. They said since I hadn't signed my placement papers I could not mail them. Another day of misunderstanding, but oh well. Hopefully I will get that agreement in the mail soon. The dossier lady just returned on the 27th so I am sure she is swamped! I don't know where my file is in the pile but I understand there are quiet a few.